Every animal's day, accounted for.
We built ShelterSync so a shelter can promise each animal a real day — and see that promise kept. One platform, three parts: a live admin portal for staff, a mobile app for volunteers and fosters built for iPhone and Android, and a public user manual at docs.mysheltersync.com that shows you everything before you ever sign up.
Every trial is its own dedicated organization, provisioned by our team and pre-loaded with a complete sample shelter to explore.
A daily standard of care — written down, and kept
Every shelter has a standard it believes in. ShelterSync turns that belief into a number your whole team can see: a daily minutes target for each species and activity category, tracked live from the first walk of the morning.
- Set targets the way you already talk — "every dog gets 30 minutes of enrichment a day" — species by species, category by category
- When one animal needs something different — the senior dog who needs rest, the adolescent who needs more — set a per-animal exception, and the reason goes on record with it
- Everyone gets the same answer: the director's dashboard, the reports, and the volunteer's phone all read from one live picture of today
- "Today" means your shelter's day — your timezone and your reporting-day start, not midnight somewhere else
- Animals with unmet goals rise to the surface, priority animals first — so the easiest animals to miss become the hardest to miss
Illustrative example — you set your own species, categories, and targets.
One platform, two experiences
Volunteers and fosters get an app that makes logging effortless. Staff get a portal that shows the whole shelter at a glance. Both run on the same live data — and both agree about today.
The volunteer & foster app
Built for a phone in one hand and a leash in the other.
- Scan the QR code on a kennel card and that animal opens, ready to go
- Start an activity and a timer counts the minutes toward the animal's daily goals
- Goal pills on every animal — amber "Needs activities," green "Goals met" — with needs-activities and priority filters to steer each shift
- A short post-activity survey — the one your shelter built — wraps up every session
- Fosters can log a session after the fact and — with an observation form your shelter sets up — send structured observations from the living room
- Upcoming events, a weekly stats card, and a favorites heart keep every shift personal
The admin portal
The whole shelter on one live screen, for the people answerable for all of it.
- A live dashboard: animal counts, activity minutes today, goal progress by category, pending surveys, and in-progress activities as they happen
- A full roster with lifecycle status and availability at a glance — available, in activity, at the vet, quarantine, medical or behavior hold — plus printable QR kennel cards
- Structured behavioral assessments with a green/yellow/red handling tier — a signal for who can safely handle an animal, one input among many, not a validated predictive test
- Reports filtered by date, location, and category — exported to CSV, PDF, or Excel
- CSV imports that preview every row's warnings first — nothing is written until you confirm
- ShelterLuv sync that brings your animals in automatically — one-way into ShelterSync, never writing back to ShelterLuv
Fosters stay on the record, not off the radar
An animal in a foster home is still your animal. ShelterSync keeps its days visible — without making foster families feel policed.
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Quiet homes get noticed
A placement with no logged activity for seven days gets a red badge on the foster program page — a gentle nudge to check in before weeks slip by.
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Observations from the living room
With an observation form your shelter sets up, fosters send structured reports from home — each one landing on the animal's behavioral record, the same timeline as shelter assessments.
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Logging that forgives real life
Fosters can record a session after it happened, with sensible guardrails — so a busy Tuesday doesn't become a blank spot in an animal's story.
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Goals follow the animal
Goal attainment for fostered animals sits right on the foster program page — so foster pets never fall out of the picture.
Built for the people who sign off on the risk
Directors and boards answer for every record a shelter keeps. Here's how ShelterSync earns that trust.
Your data is yours alone
Every organization's data is isolated, and that isolation is enforced server-side on every single request — one shelter can never see another's records.
One log for everything
A combined activity and security log: every record change with before-and-after detail, plus sign-ins and failed attempts — read-only, with a per-person view.
Restriction, never deletion
Animals are offboarded, people are restricted, events are deactivated — but history is never destroyed. The record your board relies on stays intact.
Built for the shelter floor
An unapproved device gets a restricted session until an admin approves it, and shared front-desk tablets get a quick six-digit PIN per person.
Multi-factor sign-in
Authenticator-app MFA with backup codes and an opt-in SMS fallback, plus per-role MFA and sign-in policies you control in settings.
Encrypted, hosted in the US
Encrypted in transit and at rest, hosted in the United States with your data staying in the US — and twice-daily backups behind a tested, timed restore exercise.
Controls built toward SOC 2 Common Criteria, CCPA and GDPR expectations.
We put the whole manual on the open web
The complete ShelterSync user manual is public at docs.mysheltersync.com — dozens of pages with screenshots, covering the admin portal and the mobile app, kept in step with every release. Because software you can read about honestly is software you can trust.
Try it two ways
Get a dedicated trial organization pre-loaded with a complete sample shelter, or pilot ShelterSync with your own data. Either way, our team provisions your organization for you.
Your own trial organization
A fully working shelter, ready the moment you log in.
- Pre-loaded with a complete sample shelter — animals, activity history, and surveys to explore
- Sample staff and volunteer accounts, so you can see the admin's view and the volunteer's
- No payment details — ever
Pilot with your own data
ShelterSync running on your shelter's real animals, people, and programs.
- White-glove data migration handled by the Zoolytix team
- Free training and support for your staff and volunteers
- Invoiced directly — no payment details collected online
End every day knowing no animal was missed.
Start your trial organization today, or talk to us about piloting ShelterSync with your own data.
Trial environments are prepared for your organization by the Zoolytix team — no payment details collected online