How we use data
A plain-language look at what ShelterSync collects, how it's used, and the commitments we make to the shelters, volunteers, and animals behind every record.
A note before you read on: this page is a plain-language summary provided for convenience. The Privacy Policy and Terms & Conditions are the governing documents — if anything here differs from them, they control.
What we collect
ShelterSync stores the information your organization records to run its socialization program. In practice, that means three kinds of data.
Organization data
Details about your shelter, rescue, or foster network and the people on your team — the account information needed to set you up, support you, and keep your workspace secure.
Animal data
Profiles for the animals in your care: their individualized socialization goals, behavioral notes, and progress toward adoption readiness milestones.
Session data
The socialization sessions your staff and volunteers log — the duration, type, and quality of each interaction, recorded in seconds through our mobile-first interface.
How we use it
Every piece of data serves one purpose: helping animals get adopted faster. Here's what your records power.
Behavioral analytics
Session data feeds intuitive dashboards that visualize each animal's progress, so your team can identify patterns and optimize socialization strategies based on data.
Scheduling & alerts
Activity history drives AI-powered recommendations that keep attention balanced across all animals, and triggers alerts when an animal needs attention or a milestone is reached.
Impact reports
Your logged sessions become donor-ready impact reports, generated automatically, along with the compliance and record-keeping your organization already needs to maintain.
Our commitments
Integrity is one of our core values: we are committed to transparency, data privacy, and ethical practices in everything we do. Here's what that means for your data.
- We are committed to protecting the privacy and security of your information — and the information of the animals and organizations using our services.
- We take commercially reasonable measures to protect the security and integrity of the platform.
- Our software contains no hidden code or mechanisms designed to collect personal information without authorization — a commitment we put in writing in our Terms.
- We explain our practices plainly — on this page and in the governing documents below — so you can make an informed decision about your data.
The governing documents
This page is a convenience summary only. For the complete, legally binding picture of how we collect, use, and protect data, please read these two documents.
Privacy Policy
How the Company collects, uses, and discloses information about you, including personal information and usage data.
Terms & Conditions
The agreement that governs your use of the website, applications, and services, including our data and security terms.
Questions about your data?
We're happy to walk you through our practices in as much detail as you'd like.
Or email us at hello@zoolytix.com