Frequently asked questions

ShelterSync is the animal welfare platform built by Zoolytix Inc. It gives shelters, fosters, and rescue organizations intuitive tools that make tracking, scheduling, and optimizing animal socialization effortless, so your team can focus on what really matters most - the animals.

Shelters, fosters, and rescue organizations, along with the staff and volunteers who keep them running. Every feature is built for the complex reality of animal welfare, combining ease of use with powerful behavioral science and respecting the operational constraints of nonprofit shelters.

Our Socialization Activity Tracker — real-time logging, behavioral analytics, and volunteer engagement tools — is planned for Q2 2026. The Volunteer Operations Suite follows in Q3 2026, and our end-to-end Shelter Management System is planned for Q2 2027. A demo video and trial are coming soon.

See the full plan on our roadmap, or contact us to get early access.

Zoolytix Inc. is the company; ShelterSync is the platform we build. We're a dedicated team of technologists united by a single mission: to use data to improve the lives of animals. You can meet the founders on our About page.

Yes. Our platform is built on peer-reviewed research in animal behavior science and validated through partnerships with leading veterinary behaviorists from organizations like the American College of Veterinary Behaviorists (ACVB), the American Veterinary Society of Animal Behavior (AVSAB), and DVMs across the United States.

Reach out and tell us about your organization. Our early adopter program lets you influence upcoming features and get exclusive access to new releases — your feedback drives our development.

Yes. White glove data migration is included: our team works with you to bring your existing records into ShelterSync so you don't have to start from scratch.

Yes — free training and support are included, so your staff and volunteers can get comfortable with the platform without adding to your budget.

That's the goal. ShelterSync is designed to integrate seamlessly with the way shelters actually work, from volunteer workflows to detailed behavioral insights. Tell us about your setup and we'll walk you through how it fits.

A demo video and trial are coming soon. In the meantime, let's talk — we're happy to answer questions and show you what we're building.

Through our mobile-first interface, sessions are logged instantly — in seconds, not minutes. Each entry captures the duration, type, and quality of the interaction, and activity status updates in real time.

Intuitive dashboards let you visualize each animal's progress, identify patterns, and optimize socialization strategies based on data rather than guesswork.

AI-powered recommendations ensure balanced attention across all animals, so no one gets overlooked and you never miss critical socialization windows.

Intelligent notifications flag animals needing attention, celebrate milestones, and surface volunteer availability matches — so the right person hears about the right animal at the right time.

Yes. Goal-based programs let you set individualized socialization goals for each animal and track progress toward adoption readiness milestones.

ShelterSync generates beautiful, donor-ready impact reports automatically, so you can showcase your shelter's measurable impact without hours of manual work.

The information your organization records to run its program: organization details, animal profiles, and socialization session data like activity type, duration, and quality. We've written a plain-language overview at How We Use Data.

We are committed to transparency, data privacy, and ethical practices in everything we do — it's one of our core values. We take commercially reasonable measures to protect the security and integrity of the platform, and we're committed to protecting the privacy and security of your information and the information of the animals and organizations using our services.

Our Privacy Policy and Terms & Conditions are the governing documents for how we handle data. The How We Use Data page is a convenience summary of the same practices in plain language.

It makes every volunteer interaction more meaningful and measurable. You can track how your time directly contributes to animal outcomes, and watch progress unfold through detailed behavioral improvements and adoption success stories.

Volunteers celebrate milestones with badges and achievements, and can share their volunteer journey to inspire others to make a difference.

Yes. Volunteers get access to training resources and best practices, so they can develop expertise in animal behavior while making a real-world impact.

ShelterSync helps volunteers connect with each other, share experiences, and collaborate on special programs that enhance animal welfare.